'I'm not cleaning this up...': Customer demands restaurant staff let her in before opening time, then leaves a mess in bathroom when they refuse

Author image for Sienna Varady
Sienna Varady
Apr 28, 2024 6:00 PM EDT

There are numerous challenges in the customer service sector, as we have all stated at some point. The obstacles could vary from challenging to exceedingly challenging, depending on the client in front of you. The irony of it all is that if you want to advance in your line of work, you need to be able to handle any situation with poise and maturity.

The story below is of a dumbfounded restaurant employee. Given that the original poster (OP) has worked in the food sector for a significant period of time, it takes a lot to ruffle his feathers. However, nothing could have prepared him for the 'gift' that a disgruntled customer left for him in the women's restroom.

Well, if you're thinking, 'No, there's no way someone would go that far', the answer is yes, absolutely they would. So, make sure to read the story below if you want to know the specifics of what happened! And when you're done, don't forget to read the story of the micromanager who gives a stressed-out worker more tasks and then tries to cut his salary in half!

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  • 01
    "You wouldn't dare..."
    via canva
  • 02
    Lady came in 40min before opening demanding food then did the unthinkable.
    via u/Fronfron
  • 03
    Hello. The restaurant I work at opens at 11am. I usually get here 30min before opening to set things up. But today I got here an hour early because some issues at home. This lady walked in at 10:20am and I politely told her she could come back in 40min when we open. "But I want my Mt. Dew and my food now" -Sorry ma'am the kitchen is not open til 11am She starts screaming and banging the counter
    via u/Fronfron
  • 04
    "I WANT MY MT. DEW AND MY FOOD NOW!" -Ma'am you need to leave. "NOOO I have nowhere to go!! And if you're not open yet why is your front door open then?! I need food now!" (That was my bad I forgot to lock the door after I came in) -Ma'am if you don't leave now I will call the cops
    via u/Fronfron
  • 05
    She finally leaves and I see her go into the shopping center across the street. Around noon when we were super busy, she comes back with 4 other people and one of my coworkers was serving them. She comes up to me. “I just want to apologize about the way I acted earlier, I am not doing well" I was surprised she actually apologized, I just nodded, smiled and kept working. Later as I
    via u/Fronfron
  • 06
    was cashing out another customer. She's walking towards me and says "You might want to send someone into the lady's room" With a big a smile. She turns around and there's a huge S T STAIN on her dress, as soon as she walks out the door she sprints to her car. And I'm just standing there like ?? Then it dawns on me. After I cash out the customer,
    via u/Fronfron
  • 07
    I go to the lady's room and sure enough there's f ings t everywhere. She even left in the sink. How f ing her s t on thoughtful. Me and two coworkers cleaned up herf kings t. Yes we wore gloves and used the kit thing for s t and v it, and of course we washed out hands after. VERY THROUGHLY. I hate people today.
    via u/Fronfron
  • 08
    Preemptively_Extinct 11 hr. ago You should have called the cops.
    via u/Preemptively_Extinct
  • 09
    JupiterSkyFalls 11 hr. ago It's not too late to call them. Check your cameras and see if you caught her license plate on your parking lot angles.
    via u/JupiterSkyFalls
  • 10
    • JupiterSkyFalls · 11 hr. ago Did this person pay with a debit or credit card? Did anyone else in her party pay with. a debit or credit card so you may can track her down through them? Anyone check the surveillance system to see if they can get a good still of her for IDing purposes? Catch her car plates as she left? Or even the make and model of the car? Cuz not only would I
    via u/JupiterSkyFalls
  • 11
    actively be looking to press charges on her I'd rather lose my job than let her nasty Karen get away with that. I'd be blasting her face EVERYWHERE with a detailed description of her little stunt. I'm so sorry, OP. People s k.
    via u/JupiterSkyFalls
  • 12
    Fronfron OP 11 hr. ago No everyone paid cash unfortunately I but 3 of the don't want to sound other people and s t pants seemed off. I'm thinking the 5 fifth lady was taking care of them or something. There was so much going on it was really busy during lunch. S t pants was the last one to pay and walk out well run out I
    via u/Fronfron
  • 13
    guess. I have no clue about their cars or how they all arrived. There's only one outdoor camera and it points to the patio and the other cameras in the dining room ares t. But yes I wish I could blast her for what she did. So disgusting. I'm still mad about it pretty much ruined my day.
    via u/Fronfron
  • 14
    JupiterSkyFalls . 10 hr. ago Sheesh. And yeah, I wouldn't blame you in the slightest if it ruined your whole week. Wt is wrong with people?? Hopefully Karma gets Karen when she least expects it...
    via u/JupiterSkyFalls
  • 15
    arittenberry ⚫ 7 hr. ago Yep. The very first thing I thought when I saw the title was "she s it all over the place, didn't she?" Then, I thought, "oh the 'unthinkable' is someone actually apologizing. Nice!" Then, nope, right back tos t. What a roller coaster. Sorry you had to deal with that, ugh
    via u/arittenberry
  • 16
    Anisalive 9 hr. ago How do you possibly get paid enough for that? That would be a call to the big boss, to get them to hire someone who does tic clean up. No way. All I can think of is what diseases she may have. And you should be demanding hazard pay
    via u/Anisalive
  • 17
    Fronfron OP. 7 hr. ago I didn't know there's such thing. It all just happened so fast and in the moment me and another server decided to help the busser clean it up cause we felt so bad for her. But I'll talk to the owner tomorrow about it. Knowing her she won't want to do anything about it except maybe be throw money at us for the trouble. Been here a long time.
    via u/Fronfron
  • 18
    Notaniphone 11 hr. ago What happened with the 4 other people she came in with?
    via u/Notaniphone
  • 19
    Fronfron OP 10 hr. ago • Everyone paid cash and st pants was the last one to leave. But s t pants and 3 other people seemed off. I'm thinking the 5th lady was taking them on a “field trip" or something.
    via u/Fronfron
  • 20
    jemappellelolo · 11 hr. ago So sorry this happened OP :( hope you have a better day tomorrow
    via u/jemappellelolo
  • 21
    blueberry-bimbobish 6 hr. ago • I work in a restaurant and we have this nice elderly lady who has been coming in for years and recently her health has declined and she's p ped on the floor and all over the seat about 3 times now and leaves right after and everytime one of the managers has to clean it up. I finally asked if they
    via u/blueberry-bimbobish
  • 22
    could talk to the lady or if theres a "cooperate" protocol for that stuff but unfortunately there isn't anything they can do about it.
    via u/blueberry-bimbobish
  • 23
    Guy-1nc0gn1t0 37 min. ago Her apologising makes this feel about a thousand times more unhinged.
    via u/Guy-1nc0gn1t0
  • 24
    Big_Tuna022. 30 min. ago This should be an automatic ban and trespass. Hopefully you get to do this in front of her friends as the police arrive
    via u/Big_Tuna022
  • 25
    Bungeditin 25 min. ago • I used to work for a budget hotel in the uk as a manager. During the week we were extremely busy (often over 100% booked) as we were the only budget hotel within the area. Lots of business people and work men, one week we had a gang of workmen who were
    via u/Bungeditin
  • 26
    working on a nearby site. One evening they got very tanked up and we had to get security to come and get them to their rooms. The next day (their last day) one of them came to reception and apologised for making a mess in the bathroom but he'd had 'bowel issues from drinking'. We go to the room and we could smell it from the second we opened the door, he'd
    via u/Bungeditin
  • 27
    written, in s t, on the walls 'this hotel S ks'...... not sure that qualifies as 'bowel accident'. Lots of photos and a call to our cleaning company..... his boss gets an email and a charge on his credit card for £1300. We got a handwritten apology and a bunch of flowers from the company..... he got fired.
    via u/Bungeditin

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workplace-stories server workplace stories reddit tales-from-the-workplace reddit story petty revenge restaurant entitled customers workplace Reddit tales from your server karen entitled people
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